Frequently asked questions
Q: Do I need a doctors referral?
Physical therapists in Colorado have direct access meaning they can treat without a doctor’s referral, however many insurances do still require a doctor’s referral or prior authorization if you’d like them to pay for therapy services. We can advise you on the specifics of your insurance plan at the time of scheduling.
Q: Can I choose where I want to go for my rehabilitation services?
Yes, your doctor may provide you with a list of physical therapists in this area or your insurance company may guide you to the "in network" providers that are included in your insurance plan, but please remember, the final decision is up to you.
Q: Is there anything I can do if Dynamic Physical Therapy is not in my insurance network?
We currently accept many insurance plans, however, if we are not in your network, we would be happy to provide you with an itemized bill that you can submit for reimbursement to your insurance company should you have out-of-network benefits. Unfortunately, we do not bill directly for out-ot-network services. We also offer affordable cash-pay rates!
Q: What do I need to bring on my first visit?
On your first visit, called your “Initial Evaluation”, we ask you to come 30 minutes early to complete paperwork. At your first appointment, your Physical Therapist will ask you a series of questions about your past and present medical conditions before performing a comprehensive evaluation of your muscles, joints, nerves, tendons, and ligaments including range of motion, strength and functional testing. Based on your diagnosis, prognosis, and your personal goals, an individual “Plan of Care” will be devised. There is usually some treatment on the first visit as well. Future appointments will then be scheduled to implement that plan.
Please wear comfortable clothing and shoes.
Please also bring the following items:
Your insurance card(s).
Your photo ID.
Any paperwork that you have received from the doctor (referrals, x-ray results, etc.).
Your calendar, so you can make appointments right away if more physical therapy is necessary.
Q: What are office policies I should be aware of?
Please arrive 30 minutes early to your first visit, then 15 minutes early to your follow-up visits (especially for aquatic therapy sessions).
If you have to reschedule an appointment, please call us. If you call outside of office hours, please leave a message and we will return your call to reschedule you as soon as possible.
If you will be late, please call ahead so we can inform your therapist and they can modify the treatment plan for that day. We will do our best to accommodate your late arrival, but your treatment session will likely be shortened so as not to impact other patients’ appointments.
In your initial visits, your therapists will discuss with you your plan of care, this gets faxed to your physician. It is crucial to follow the plan of care in order to ensure your progress.
Before returning to your physician, let us know and we will let him/her know how you are doing via a written progress report.
Payment is due at time of service.
Missed appointments are discouraged and can impact insurance reimbursement. Multiple missed visits may result in discharge from care due to non-compliance with the treatment plan.
We ask that you please allow 24 hours’ notice for any cancellations. If you have to cancel without proper notice, a $30 cancellation fee will be applied.